Perfect for new RAs, this course is an introduction to the important work they do to support students, create and support a community, work with teammates (both peers and supervisors), and more.

• • Module 1 – The World Around Us: Explores how RAs help create the foundation of a residential community through building relationships, facilitating connections, and applying customer service practices.

• • Module 2 – Being an Agent of Your Institution: Explores key policies and procedures that impact the RA role, explores the ethical decision-making process, and addresses key strategies for operating as a member of a team and a responsible and valued member of the campus community.

• • Module 3 – Cool, Clear Head: Covers topics related to how to effectively evaluate and act on safety concerns and strategies for responding to various emergency situations, including mental health and safety-related concerns.

• • Module 4 – Self and Self-Care: Covers the importance of self-care and provides tools and strategies for time management and prioritization.